Shipping policy

At Family Nest Store, we aim to provide a fast, reliable, and smooth delivery experience for all our valued customers across Pakistan. Our shipping system is designed to ensure that your orders are delivered safely, securely, and within the estimated time frame.

We are committed to building trust through efficient logistics, transparent delivery processes, and excellent customer service.

1. Order Processing Time

  • All orders are processed within 24 to 48 working hours after confirmation.
  • Orders placed on weekends or public holidays are processed on the next working day.
  • Once your order is processed, you will receive a confirmation via WhatsApp, phone, or email.

2. Delivery Time

  • Standard delivery time across Pakistan is 3 to 7 working days, depending on your location.
  • Major cities usually receive orders faster, while remote areas may take additional time.
  • Delays may occur due to courier issues, weather conditions, or public holidays.

3. Shipping Charges

  • Shipping charges vary based on product weight, size, and delivery location.
  • In some cases, free shipping offers may be available during promotions.
  • Exact shipping cost will be confirmed at checkout or via order confirmation.

4. Cash on Delivery (COD)

Family Nest Store proudly offers Cash on Delivery (COD) service for customer convenience.

  • You can pay at the time of receiving your parcel.
  • We ensure secure handling of COD orders for customer trust and satisfaction.

5. Order Tracking

Once your order is shipped, tracking details (if available) will be shared with you via WhatsApp or SMS.

You can also contact our support team for any updates regarding your shipment status.

6. Delivery Areas

We deliver all across Pakistan, including:

  • Karachi
  • Lahore
  • Islamabad
  • Rawalpindi
  • Faisalabad
  • Multan
  • Peshawar
  • And all other cities and towns in Pakistan

7. Damaged or Lost Parcels

  • In case of a damaged parcel, please contact us within 24 hours of delivery.
  • If your parcel is delayed or lost, our team will coordinate with the courier service to resolve the issue as soon as possible.

8. Customer Support

For any shipping-related queries, feel free to contact us:

Brand Name: Family Nest Store
Email: info.familyneststore@gmail.com
Phone: +92 305 9942625
WhatsApp: +92 305 9942625 
Address: Taliyan Wala Gala, Sambrial Road, Daska, Pakistan